Xbox Controller Not Working. Quick Navigation : What Causes Xbox One Controller Not Working on PC. If your controller works when connected to your console with a USB cable, continue to the next step.
If so, this WILL NOT work. And if you're all out of options, check out method three. Press Win + R keys to open the Run box, and then type devmgmt.msc in it and hit Enter to.
It is the first generation Xbox One controller released, but Good luck, hope it works for you too!
If Microsoft won't replace it, you should.
If your controller works when connected to your console with a USB cable, continue to the next step. The Xbox One controllers use firmware that requires occasional updates. I've attempted old, new, and Elite controllers, both plugged-in via USB and via the wireless dongle.